Do you have money left on your wristband? You can now request a refund using the link below via a simple refund form for our cashless system Flyn.

There is no charge for requesting a refund and your balance can be split if you'd wish to donate even just a portion of what's left to a good cause or to festival.

> You can support festival - We believe you enjoyed the festival and if you wish to support its progress, you can do so by leaving your balance here. We will do our best to take the festival a step further next year!

> You can support a kindergarten in Spalene Porici - your money will be donated to a equip a new classroom for kids in the local kindergarten

Any residual amounts that will not have been requested will go to the Basinfire budget that funds its progression. You can request the refund up until July 15. 2024 - 23:59:59.

How to get a refund for my unspent credit?

- Open the link >> https://my.flyn.cz/basin-2024 << and fill in the longer number on the back of your chip

- Fill in all the details on the refund form and submit it

- We will refund your money within 14 days of sending your request

- Make sure you enter your details correctly, if you have any problems with your refund contact the customer support at info@flyn.cz

If you decide to donate your credit, or even a part of it, to a kindergarden or to the festival - THANK YOU for your support!